Shipping policy
PLEASE NOTE: Shipping costs are calculated by our system using weight, method, and distance as a catalyst.
Parcel UPS and USPS: Drop ship orders for most accessories typically deliver within 7-15 business days but can vary depending on the vendor. *Please notate individual ETAs listed on the product page. Orders will not be processed or shipped on weekends or holidays. While we cannot guarantee an order modification, please contact us to request changes.
Due to limited warehouse spaces, Express Shipping is NOT currently available as our vendors have varying processing times. Lead-times are noted per item but please reach out to support@thelittlepinkfinch.com for any stock inquires.
Freight Charges: Typical ETA is 3-4 weeks but can vary depending on the vendor. *Please notate ETAs listed on the product page. We offer business and residential drop services, as well as upgraded services such as white glove inside delivery. Freight charges are based on percent of sale, service level, and ship-to location. For available service options and estimated shipping charges, please contact us prior to placing the order. Please note that any delivery address that is requested to be changed after items have left our warehouse will be subject to extra shipping charges.
Freight & Ground Delivery: Orders will be shipped to the address provided on your order via Curbside Delivery. All freight shipments MUST BE INSPECTED and signed for upon receipt. We need you to completely inspect the contents of each box and make sure all the boxes are there. Please be sure to completely look over the outside of the shipping boxes and wooden pallet for signs of trauma. If there are any signs of damage at all like creases, rips, tears, holes, punctures, crushed in, etc. make sure you write “Damaged” on the delivery receipt (paperwork that the driver asks you to sign) no matter how minor it may appear. If anything is missing, make sure to write that on the receipt too so that we can have the carrier perform a trace. *Claims not reported within 48 hours may be denied by the vendor so please reach out to us at support@thelittlepinkfinch.com as soon as possible to insure a swift resolution.
Shipping to a Receiver: Receivers are expected to follow the same inspection process as above. When shipping to a receiver, Pink Finch cannot be held responsible for any damages to the item(s) after the shipment has been tendered to, and signed for, by the receiver. Damage claims filed after the product has been moved to a second location from the receiver are invalid.
3rd party Pickup: Pink Finch allows pickup by a 3rd party carrier upon instruction. Please reach out to us at support@thelittlepinkfinch.com prior to placing the online order. In the event that a customer chooses to use their own 3rd party carrier, all responsibility and liability for the shipment is assumed by the customer and their carrier at the time of pickup from the warehouse.
International Shipping: We do not currently offer international shipping, but we hope to add it in the future. Drop us a note and tell us where we should ship!
Parcel UPS and USPS: Drop ship orders for most accessories typically deliver within 7-15 business days but can vary depending on the vendor. *Please notate individual ETAs listed on the product page. Orders will not be processed or shipped on weekends or holidays. While we cannot guarantee an order modification, please contact us to request changes.
Due to limited warehouse spaces, Express Shipping is NOT currently available as our vendors have varying processing times. Lead-times are noted per item but please reach out to support@thelittlepinkfinch.com for any stock inquires.
Freight Charges: Typical ETA is 3-4 weeks but can vary depending on the vendor. *Please notate ETAs listed on the product page. We offer business and residential drop services, as well as upgraded services such as white glove inside delivery. Freight charges are based on percent of sale, service level, and ship-to location. For available service options and estimated shipping charges, please contact us prior to placing the order. Please note that any delivery address that is requested to be changed after items have left our warehouse will be subject to extra shipping charges.
Freight & Ground Delivery: Orders will be shipped to the address provided on your order via Curbside Delivery. All freight shipments MUST BE INSPECTED and signed for upon receipt. We need you to completely inspect the contents of each box and make sure all the boxes are there. Please be sure to completely look over the outside of the shipping boxes and wooden pallet for signs of trauma. If there are any signs of damage at all like creases, rips, tears, holes, punctures, crushed in, etc. make sure you write “Damaged” on the delivery receipt (paperwork that the driver asks you to sign) no matter how minor it may appear. If anything is missing, make sure to write that on the receipt too so that we can have the carrier perform a trace. *Claims not reported within 48 hours may be denied by the vendor so please reach out to us at support@thelittlepinkfinch.com as soon as possible to insure a swift resolution.
Shipping to a Receiver: Receivers are expected to follow the same inspection process as above. When shipping to a receiver, Pink Finch cannot be held responsible for any damages to the item(s) after the shipment has been tendered to, and signed for, by the receiver. Damage claims filed after the product has been moved to a second location from the receiver are invalid.
3rd party Pickup: Pink Finch allows pickup by a 3rd party carrier upon instruction. Please reach out to us at support@thelittlepinkfinch.com prior to placing the online order. In the event that a customer chooses to use their own 3rd party carrier, all responsibility and liability for the shipment is assumed by the customer and their carrier at the time of pickup from the warehouse.
International Shipping: We do not currently offer international shipping, but we hope to add it in the future. Drop us a note and tell us where we should ship!